Best Practices: MOUs for the One-Stop Delivery System

Register for Best Practices: MOUs for the One-Stop Delivery System

Event Information

The Workforce Innovation and Opportunity Act requires memorandums of understanding (MOUs) between local workforce development boards and the statutory partners that make up the one-stop delivery system. Join the LEAD Center's upcoming webinar to hear directly from workforce leaders about strategies for crafting and implementing effective MOUs to improve cross-system partnerships, better utilization of resources and stronger employer engagement leading to increased employment outcomes.

Effective MOUs are action-oriented—they outline partners’ roles and responsibilities, service options, and available resources. They support a well-coordinated, customer-focused service delivery network that improves access to services and gets results for job seekers, including Americans with disabilities.  

In this webinar, workforce leaders will share how they translated MOU commitments into operational tools that strengthened coordination across partners, including by defining partner roles and accountability, streamlining customer referrals, and mapping customer flow across the one-stop delivery system. The approaches discussed in the webinar align with the pillars of America’s Talent Strategy: Building the Workforce for the Golden Age that call for integrated systems and accountability.