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Title VRTAC-QM Manager Minute - Monitoring: Surviving and Thriving Before, During, and After the Process
Summary Joining Carol Pankow in the VRTAC studio is Felicia Johnson, Commissioner of the South Carolina Vocational Rehabilitation Department, and Lindy Foley, Director of Nebraska VR. Today we are discussing how Felicia and Lindy prepared for the RSA monitoring process, what they experienced, and what they learned. They will share how they see monitoring as a continuous improvement process and an opportunity for growth.


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